Understanding the Updated Customs Framework in Indonesia
The logistics and international relocation industry in Indonesia continues to expand as trade grows and customs systems improve. Two new regulations released in 2023, PMK 96 2023 and PER 25 BC 2023, introduce major changes to customs procedures, aiming for faster and more transparent import clearance. These rules are highly relevant for importers, freight forwarders, and expatriates relocating to Indonesia.
1. What is PMK 96 2023
PMK 96 2023 modernizes customs inspection and clearance, focusing on digital systems, transparency, and faster processing.
Key updates include:
• Digital document submission before cargo inspection
• Randomized Behandle inspection to ensure fair control
• Risk based inspection for faster clearance for trusted importers
• Real time integration between customs offices and logistics partners
For clients of PT. PAP, this supports smoother import processing as long as documents and packing lists are accurate and complete.
2. What is PER 25 BC 2023
PER 25 BC 2023 provides technical guidelines for Behandle procedures and inspection workflows.
Key highlights:
• Online tracking of Behandle status and results
• Joint resealing of inspected packages by customs and logistics staff
• PP8 diplomatic shipments exempt from Behandle, PP19 semi diplomatic still subject
• Strong traceability from inspection to warehouse release
This regulation ensures transparency and proper handling during the inspection process.
3. What This Means for Importers and Relocation Clients
To fully benefit from these regulations, importers and inbound relocation customers should:
• Prepare complete shipment documents before cargo arrival
• Plan extra time in case inspection is required
• Ensure declared values and packing lists match actual contents
• Work with a freight forwarder experienced in Behandle and customs handling
These steps reduce delays and help achieve smooth customs clearance.
4. How PT. PAP Supports Customs Clearance
PT. PAP is actively involved throughout the customs clearance phase, especially during Behandle. Our experienced logistics team manages:
• Document checking and submission to customs
• On site coordination with customs officers during inspection
• Secure resealing and handling of goods after inspection
• Real time clearance updates for clients
Our commitment is to provide accurate documentation, careful handling, and efficient international logistics service.
5. Compliance Builds Trust
With PMK 96 2023 and PER 25 BC 2023 now active, Indonesia moves toward a more digital and transparent customs ecosystem. By working with a knowledgeable logistics partner, importers and relocation clients can enjoy faster clearance and peace of mind.
PT. PAP continues to support individuals and companies with reliable relocation and freight forwarding services as your trusted global logistics partner.


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